Task Mining Solution That Captures the Full Reality of Work

You need to know how work actually gets done. Not fragments. Not samples. The full picture: every interaction, every application, every manual step, across every platform. KYP.ai delivers full-context capture at scale and turns it into process intelligence with ROI-ranked improvement opportunities.

Task Mining Solution

Process Intelligence That Works Where Task Mining Falls Short

Capture Every Interaction, Across Every Platform

KYP.ai captures application interactions across Windows, macOS, Citrix, VDI, and legacy systems. Continuously, with no manual recording or sampling. Everything is organized into business context automatically, giving you the 360° Enterprise View from day one. Privacy-by-design: on-device anonymisation, granular configuration, sensitive data never processed outside the source machine. 

KYP.ai captures digital work interactions

Know What to Improve and Exactly How Much It's Worth

Most task mining tools show you what people do. They don’t tell you what it costs or what to do about it. KYP.ai’s Business Transformation Engine translates raw activity data into structured business processes, quantifies every inefficiency, and ranks improvement and automation opportunities by ROI. Critically, it distinguishes what CAN be automated from what SHOULD be. 

Automation candidates

From Desktop Data to Production-Ready Agent Code

Most task mining stops at insight. KYP.ai’s Agentic AI Enabler goes further: it generates the structured business context, action details, and production-ready agent code that AI agents need to operate autonomously. Platform agnostic by design — deployable on UiPath, SAP Joule, n8n, Camunda, or whatever automation platform you already run. No lock-in. 

AI Agents with Real Business Context

Why KYP.ai is an Upgrade to Traditional Task Mining

This is what task mining looks like when it's built for enterprise scale. Full-context capture at scale. 

  • CAPABILITY

  • TRADITIONAL TASK MINING

  • KYP.AI PROCESS INTELLIGENCE

  • Capture method 

  • Screenshot-based, manual start/stop 

  • Always-on structured event capture. <2% CPU. No user intervention 

  • Platform coverage 

  • Windows only (most tools) 

  • Windows, macOS, Citrix, VDI, legacy. No coverage gaps 

  • Privacy 

  • Screenshots with PII exposure risk 

  • Privacy-by-design. On-device anonymisation at source. GDPR, SOC2 Type II, ISO27001 

  • Scale 

  • 50-200 user pilots

  • Proven at 10,000+ concurrent workstations 

  • Process context 

  • Task-level fragments 

  • Full end-to-end process intelligence correlated with business outcomes 

  • ROI quantification 

  • None

  • Every opportunity ranked by financial impact. CAN vs. SHOULD be automated

  • AI enablement 

  • None or limited 

  • Production-ready agent code. Platform agnostic. No lock-in 

  • Output

  • Recordings and reports

  • ROI-ranked pipeline + agent code + real-time operations monitoring 

  • Six Capabilities That Turn Desktop Activity into Business Outcomes

    Go beyond what task mining captures. Get the intelligence to act on it.

    Always-On Activity Capture
    at Enterprise Scale

    KYP.ai captures desktop interactions across teams, applications, and systems continuously, with less than 2% CPU impact. No manual recording, no sampling, no disruption. Works across Windows, macOS, Citrix, VDI, and legacy environments. Proven at 10,000+ concurrent workstations.

    ROI-Ranked
    Improvement Pipeline

    Every improvement and automation opportunity comes with a data-driven ROI calculation. Distinguish what CAN be automated from what SHOULD be. Gives your CFO a business case built on evidence, not estimates.

    Continuous Operations
    Steering

    KYP.ai reveals real-time workforce capacity, active workloads, and performance metrics. Replace reactive weekly reports with continuous visibility. Make staffing decisions based on what is happening now, not what happened last week.

    Best-Practice
    Detection and Replication

    Identify top-performer workflows from real activity data and surface process variants that drift from the standard. Quantify the cost of non-conformance and replicate what works across the entire workforce.

    Production-Ready
    Agent Code

    For processes identified as agentic AI opportunities, KYP.ai generates the structured business context, action details, and production-ready agent code for your automation platform. Platform agnostic by design.

    Data You Can
    Ask Anything

    KYP AI Concierge surfaces insights, recommendations, and agent code from all three pillars through natural language. Ask operational questions and get instant, data-backed, ROI-ranked answers.

    Add Your Heading Text Here

    Answers On-Demand
    With Conversational AI

    Real-time data is continuously collected and transformed into actionable insights that support decision-making and long-term strategies using leading Gen AI.

    Quantify Your Business Case with Ease

    Use KYP.ai to calculate your business case in a few clicks. Help build successful transformation across the entire organization by continuously mining your data for valuable business cases.

    Process Intelligence for Global Business Services

    Increase Productivity with Ready-To-Use Data

    Access personalized dashboards that give teams and individuals precise, clutter-free insights. Interactive intelligence pinpoints high-impact areas for business growth and success.

    See KYP.ai Impact in Action

    Real numbers you won't get from traditional task mining.

  • RESULT

  • CUSTOMER

  • CONTEXT

  • 35% Productivity Improvement Potential

  • Atento

  • 20% process improvement, 25% efficiency gain via GenAI

  • $2.5M Annual Savings 

  • Alorica

  • 26% automation potential identified. 12% reduction in onboarding time

  • 874h/Month CX Savings 

  • SPS 

  • 8,500 employees across 20 countries 

  • 307 Hours/Month Saved 

  • Hollard

  • Single process optimisation. 20% productivity increase 

  • From Desktop Activity to Actionable Intelligence in Weeks

    Step by Step List

    • Step 1: Deploy KYP.ai installs across your workforce with less than 2% CPU impact. No integrations, no event log dependencies, minimal IT involvement. GDPR, SOC2 Type II, and ISO 27001 compliant from day one. Data capture starts immediately.
    • Step 2: Discover Task-level activity becomes structured process intelligence. You see how work actually gets done: process maps, task benchmarks, capacity insights, and performance patterns across every team, application, and location. No interviews. No assumptions.
    • Step 3: Act Within weeks, you have an ROI-ranked improvement pipeline that distinguishes what CAN be automated from what SHOULD be. For the right opportunities, KYP.ai generates production-ready agent code for your automation platform. Intelligence you can act on immediately.

    TRUSTED BY ENTERPRISE LEADERS

    Before we redesign any process, can we first see what the process actually looks like in practice, not on the flowchart, but in the real daily work of the people doing it? Task mining is the bridge. It moves organisations from Physical and Digital Presence into Value Presence, where improvement decisions are grounded in evidence, not assumption.

    John Adamek Head of Process Excellence, Qatar Airways
    John Adamek

    Frequently Asked Questions

    Task mining captures how employees work at the desktop level: application interactions and workflow patterns. KYP.ai goes beyond basic capture by structuring this into process intelligence with ROI prioritization and generating production-ready agent code for at-scale deployment of AI agents. 

    Process mining reads system logs. Task mining captures human desktop activity. KYP.ai isn’t a combination of two old tools. It’s what you need when system logs miss 70% of the work and screen recordings can’t tell you what any of it is worth. Process intelligence built on ground truth — how work actually gets done, correlated with business outcomes, translated into agent-ready code. 

    Automated activity capture, real process discovery without interviews, identification of automation opportunities, and data-driven ROI prioritization. All without disrupting employees. 

    Yes. KYP.ai captures data across Windows, macOS, Citrix, VDI, and legacy enterprise applications. Unlike most task mining tools, it’s not limited to Windows. 

    Three fundamental differences. First, KYP.ai uses structured event data with privacy-by-design — on-device anonymisation at source, sensitive data never processed externally. GDPR, SOC2 Type II, ISO 27001 compliant by design. Second, it works cross-platform (Windows, macOS, Citrix, VDI, legacy) at enterprise scale. Proven at 10,000+ concurrent workstations, not 50-200 user pilots. Third, it doesn’t just capture tasks: it correlates activity with process outcomes, ranks opportunities by ROI, and generates production-ready agent code. Platform agnostic — UiPath, SAP Joule, n8n, Camunda, or whatever you already use. 

    KYP.ai deploys in days with minimal IT involvement. No integrations or event log configuration required. Process insights are available immediately after deployment. A full ROI-ranked improvement pipeline with automation recommendations is available within weeks. Most environments are live within days. Book a demo to see what that looks like for yours. 

    See What Makes KYP.ai an Upgrade to Task Mining Tools

    Get full process intelligence from real desktop activity,
    with ROI-ranked opportunities and production-ready agent code — in weeks, not months.

    Improvement candidates

    About KYP.ai

    KYP.ai is an agentic process intelligence platform built on three pillars: a 360° View capturing real-time data across your organization's people, processes, and technology; a Business Transformation Engine that quantifies inefficiencies and calculates automation ROI; and an Agentic AI Enabler generating ready-to-execute agent code with structured business context.

    Follow us!
    Address

    Nürnberger Str. 14-15, 10789 Berlin, Germany

    © 2026 All Rights Reserved.