How Allied Global Built a 3.0x ROI Intelligence Engine on KYP.ai
Custom dashboards, automated workflows, and enterprise-wide visibility delivering measurable returns in 90 days
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3X ROI multiplied
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20 FTE savings per client account
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10-15 min per day recovered per FTE
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100% Full coverage of real-time processes
The Challenge
What are the unique challenges that made Allied Global choose KYP.ai?
Accountability Without Visibility
With nearly 6k employees spread across multiple regions, Allied Global struggled to enforce meaningful productivity standards. Front-office and back-office teams lacked clear targets and real-time performance data — making it nearly impossible to hold individuals and teams accountable at scale without resorting to micromanagement.
Promises Made, Proof Required
When taking over new client accounts, Allied Global committed to delivering measurable productivity gains — but lacked the data infrastructure to back those promises. Simultaneously, exposure to payroll leakage and timesheet inaccuracies grew, as manual time tracking had no reliable link to actual work activity on the ground
Compliance, Risk, and Competitive Edge
Risky employee behaviors (data access, credential sharing, PCI compliance gaps) created significant legal and financial exposure. Beyond internal risk, Allied Global needed to differentiate itself as a modern, AI-powered operations partner. Off-the-shelf analytics tools couldn't support that positioning in increasingly competitive client deals.
Technology only matters when it changes behavior. We built a system where the right action is the default, at scale, across teams, with accountability you can measure.intelligence can pay for itself while strengthening compliance and protecting the business
Agustin Gutierrez
The Solution
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1. Enterprise Productivity Management Program Every team (front office and back office) operates with defined productivity targets. KYP.ai’s productivity and utilization data feeds into Allied Global’s management dashboards, enabling real-time performance tracking against benchmarks.
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2. Automated Productivity Notifications This rollout enabled onboarding of 600+ level 4 processes and established visibility at every organizational level — from executive leadership down to individual contributors on the front line.
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3. Custom Analytical Dashboards Using the KYP.ai IDB, Allied Global created tailored dashboards to meet diverse stakeholder needs: from executive-level operational overviews to team-specific drill-downs showing application
The Impact
Allied Global achieved measurable, conservative operational value across three layers of impact. Custom dashboards, automated workflows, and enterprise-wide visibility delivering measurable returns in 90 days
- 10–15 min/day recovered per FTE
- QA Automation Improvement
- Digital Twin/Agent Assist
- Avoided compliance escalations
ROI multipled
savings per client account
What Would Your
Success Story Look Like?
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About KYP.ai
KYP.ai is an agentic process intelligence platform built on three pillars: a 360° View capturing real-time data across your organization's people, processes, and technology; a Business Transformation Engine that quantifies inefficiencies and calculates automation ROI; and an Agentic AI Enabler generating ready-to-execute agent code with structured business context.
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The breakthrough wasn’t the dashboard, it was the speed to decisions. In under 90 days, we turned visibility into measurable returns, proving that operational intelligence can pay for itself while strengthening compliance and protecting the business
Alejandro Pascual Chief Innovation Officer