Build Your Agentic AI Foundation with Digital Interaction Intelligence
KYP.ai is a Leader and Star Performer on Everest Group’s DII PEAK Matrix®, enabling agentic AI adoption with enterprise-wide process intelligence.
From Interaction Data to Process Intelligence
Capture Every Digital Interaction at Enterprise Scale
KYP.ai captures digital work interactions across Windows, macOS, Citrix, VDI, and legacy systems. It operates continuously, without creating any user friction, with less than 2% CPU impact. KYP.ai uses structured event data to build a 360° view of how work actually gets done. No manual recording. No sampling. Privacy-by-design from day one.
Transform Interaction Data into Improvement Opportunities
Raw interaction data is only valuable when it translates into action. KYP.ai’s Business Transformation Engine quantifies every inefficiency, identifies improvement and automation opportunities, and ranks them by ROI. It distinguishes what CAN be automated from what SHOULD be. This gives your CFO evidence-based business cases, not wish lists.
Enable AI Agents with Real Business Context
KYP.ai’s Agentic AI Enabler generates the structured business context, action details, and production-ready agent code that AI agents need to operate autonomously. Platform agnostic by design — deployable on whatever automation platform you already run. UiPath, SAP Joule, n8n, Camunda, or anything else. No lock-in. DII becomes the foundation for agentic AI — not just a diagnostic tool, but the intelligence layer that makes autonomous operations possible.
KYP.ai vs. Traditional DII Approaches
Everest Group defines DII as products that create UI logs, generate digital interaction graphs, and extract business insights. Here’s how KYP.ai goes further.
CAPABILITY
TRADITIONAL DII
KYP.AI AGENTIC PROCESS INTELLIGENCE
Interaction capture
Screenshot-based, manual start/stop
Always-on structured event capture, <2% CPU, privacy-by-design
Process context
UI logs and interaction graphs
360° Enterprise View: people, processes, technology correlated in real time
Business impact
Descriptive analytics
ROI-ranked improvement pipeline. Distinguishes what CAN vs. SHOULD be automated
AI enablement
None or limited
Production-ready agent code. Platform agnostic. No lock-in
Privacy architecture
Screenshots with post-hoc filtering
On-device anonymisation at source. No sensitive information processed externally. GDPR, SOC2 Type II, ISO27001
Deployment speed
Months of integration
Live in days. Statistically relevant insights within 3 weeks
Scale
Pilot-stage
Proven at 10,000+ concurrent workstations
Six Capabilities That Go Beyond Traditional DII
From interaction capture to business outcomes: what a process intelligence platform delivers.
Always-On
Interaction Capture
KYP.ai captures desktop interactions across teams, applications, and systems. It operates continuously, with less than 2% CPU impact. Works across Windows, macOS, Citrix, VDI, and legacy environments. Proven at 10,000+ concurrent workstations.
ROI-Ranked
Improvement Pipeline
Every improvement and automation opportunity comes with a data-driven ROI calculation. Distinguish what CAN be automated from what SHOULD be. Give your CFO a business case built on evidence.
Real-Time
Operations Monitoring
KYP Ops Monitoring delivers real-time workforce capacity, active workloads, and performance metrics. Replace reactive weekly reports with continuous visibility into how work is flowing right now.
System and Hardware
Intelligence
KYP Tech Pulse provides deep visibility into the technological health and performance of your organization. Track CPU usage, memory availability, disk space, and application page load times to identify technical bottlenecks that impact workforce productivity. Part of the 360° Enterprise View.
Production-Ready
Agent Code
For processes identified as agentic AI opportunities, KYP.ai generates the structured business context, action details, and production-ready agent code. Platform agnostic by design — deployable on UiPath, SAP Joule, n8n, Camunda, or whatever automation platform you already use. The intelligence layer for your automation stack.
Data You Can
Ask Anything
KYP AI Concierge surfaces insights, recommendations, and agent code from all three pillars through natural language. Ask operational questions and get instant, data-backed answers without navigating dashboards.
Add Your Heading Text Here
Answers On-Demand
With Conversational AI
Real-time data is continuously collected and transformed into actionable insights that support decision-making and long-term strategies using leading Gen AI.
Quantify Your Business Case with Ease
Use KYP.ai to calculate your business case in a few clicks. Help build successful transformation across the entire organization by continuously mining your data for valuable business cases.
Increase Productivity with Ready-To-Use Data
Access personalized dashboards that give teams and individuals precise, clutter-free insights. Interactive intelligence pinpoints high-impact areas for business growth and success.
Verified Results from Enterprise Deployments
Named customer outcomes, not projections.
RESULT
CUSTOMER
CONTEXT
$2.5M Annual Savings
Alorica
26% automation potential identified across operations
3.0x ROI
Allied Global
$3 returned for every $1 invested. Value in 90 days
307 Hours/Month Saved
Hollard
Single process optimisation. 20% productivity increase
25% Productive Capacity Improvement
SPS
8,500 employees across 20 countries
From Interaction Data to Intelligence in Weeks
Step by Step List
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Step 1: Deploy KYP.ai installs across your workforce with less than 2% CPU impact. No integrations, no event log dependencies, minimal IT involvement. GDPR, SOC2 Type II, and ISO 27001 compliant from day one. Data capture starts immediately.
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Step 2: Discover Interaction data becomes structured process intelligence. You see how work actually gets done: process maps, application usage patterns, capacity insights, and performance benchmarks across every team and location.
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Step 3: Act Within weeks, you have an ROI-ranked improvement pipeline that distinguishes what CAN be automated from what SHOULD be. For the right opportunities, KYP.ai generates production-ready agent code for your automation platform.
Recognized by Leading Industry Analysts
Frequently Asked Questions
What is Digital Interaction Intelligence (DII)?
Digital Interaction Intelligence is a category defined by Everest Group for analytics products that capture user interactions on business applications to understand how work gets done. DII solutions create UI logs from desktop activity, generate digital interaction graphs showing process variants, and extract business insights such as automation opportunities. KYP.ai is rated a Leader and Star Performer in the Everest Group DII PEAK Matrix® Assessment 2025.
How is DII different from process mining?
Process mining analyzes system event logs (ERP, CRM, ticketing) to reconstruct process flows at a macro level. DII captures human desktop interactions — the work that happens between and around enterprise systems. Both categories are converging toward the same need: understanding work well enough to act on it, not just report on it. KYP.ai is where that convergence lands — without event log dependencies, with full business context, and with agent-ready code as the output.
Does KYP.ai automate processes?
No. KYP.ai is a process intelligence platform, not an automation engine. It identifies improvement and automation opportunities, quantifies their ROI, distinguishes what CAN be automated from what SHOULD be, and generates production-ready agent code. Execution happens on your automation platform. Platform agnostic by design — UiPath, SAP Joule, n8n, Camunda, Power Automate, or anything else. KYP.ai is the intelligence layer that makes your automation investments work.
How does KYP.ai protect employee privacy?
KYP.ai is privacy-by-design. Sensitive data is anonymised at source — on the workstation — before it ever leaves the device. No sensitive information processed or transferred externally. Granular configuration lets organisations define exactly what is and is not captured. GDPR, SOC2 Type II, and ISO 27001 compliant. Built-in data masking and role-based access controls protect employee privacy at every level.
What makes KYP.ai a DII Leader?
KYP.ai achieved Leader and Star Performer status in the Everest Group DII PEAK Matrix® 2025 based on strong revenue growth, 2x client base expansion, high client satisfaction scores, CX Intelligence Heatmaps, and its ability to identify tasks where AI agents can be deployed with relevant business context.
How quickly can we see results?
KYP.ai deploys in days with minimal IT involvement. Interaction insights are available immediately after deployment. A full ROI-ranked improvement pipeline is available within weeks. Most environments are live within days. Book a demo to see what that looks like for yours.
See Why Everest Group Rates KYP.ai a DII Leader
Capture every digital interaction, understand how work flows across your organization,
and get an ROI-ranked improvement pipeline with production-ready agent code.
About KYP.ai
KYP.ai is an agentic process intelligence platform built on three pillars: a 360° View capturing real-time data across your organization's people, processes, and technology; a Business Transformation Engine that quantifies inefficiencies and calculates automation ROI; and an Agentic AI Enabler generating ready-to-execute agent code with structured business context.
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We didn't buy analytics, we built an operating system for execution. KYP.ai was the foundation; we layered workflows, dashboards, and automation on top so leaders can see reality in real time and act immediately.
Cesar Arevalo Sr. Intelligent Automation Delivery Manager, Allied Global