Introducing KYP.ai’s New Concierge Service: The Automated Built-in Process Data Analyst 

KYP.ai is proud to unveil the Concierge Service, an innovative built-in assistant designed to answer your process benchmarking questions. Functioning as a data analyst, Concierge meticulously examines data, metrics, and KPIs to furnish users with crucial process-related insights. 

Imagine aiming to dissect your company’s productivity data. With Concierge, you can delve into this data— captured by KYP.ai — to unearth meaningful and actionable insights. This technology enables a deeper conversation about data, allowing users to explore further by engaging in discussions with Concierge, providing a comprehensive view of company operations as captured by KYP.ai’s application. 

Concierge offers a holistic perspective, encompassing key dimensions of organizational operations: people, technology, and processes. 

The People Dimension 

This dimension focuses on productivity and the work-life balance of employees, addressing issues such as workload and shift patterns that may lead to burnout due to long or unsocial hours. It also sheds light on process friction, its impact on employee performance, and potential resolutions. 

The Technology Dimension 

KYP.ai offers insights into the technology landscape underlying business processes. Concierge brings intelligence on how technology and infrastructure performance impact these processes, identifying potential overloads in CPUs or network delays and latency. 

The Process Dimension 

Dedicated purely to processes, this dimension reveals where optimization is needed, pinpointing opportunities for modernization or automation—for example, the judicious application of Microsoft Copilot. Concierge advises on strategic investments, highlighting the employees who could most benefit from Generative AI solutions and the most promising investment avenues to ensure valuable returns and avoid wasteful expenditure on underused technologies. 

Beyond Generative AI 

Concierge stands out by extending its capabilities beyond what Large Language Models (LLMs) offer. It combines statistical analysis with LLMs for semantic analysis, merging chat functionality with statistical insights. 

Availability and Compatibility 

Already validated by our clients, who have reported excellent feedback, Concierge is now widely available. It is backward compatible and seamlessly integrates without disrupting existing configurations. Implementing Concierge requires adding an additional module to the existing KYP.ai server, ensuring easy deployment. Available for both on-premises and cloud setups, it offers clients data security options of their choice. The only additional requirement for KYP.ai customers may be an extra GPU. 

KYP.ai is excited to present the Concierge Service, a leap forward in automated process analysis and organizational insight.  

To learn more about KYP.ai’s Concierge check out the engaging conversation between Sarah Burnett, our Chief Technology Evangelist, and Miroslaw Bartecki, Co-founder and CTO of KYP.ai.