KYP.ai Receives Everest Leader Position for Digital Interaction Intelligence for the Second Consecutive Year 

Berlin, Germany. KYP.ai is proud to announce its recognition as a Leader in the 2025 Everest Peak Matrix for Digital Interaction Intelligence. This achievement highlights our commitment to meeting our customers’ needs and helping them achieve their business goals. 

Additionally, KYP.ai receives the ‘Star Performer’ recognition, which is awarded to the vendor with the highest position improvement year over year. Innovation is a core value at KYP.ai and we will continue to innovate to exceed our customers’ needs and market expectations.  

Adam Bujak, CEO and cofounder of KYP.ai, stated, “Climbing is one thing, paving a new route is another. Being recognized at the top of the Everest Peak Matrix for the second consecutive year is a proud moment for our team and a testament to our role in shaping the future of AI-driven productivity and digital interaction intelligence.” 

The Everest Group defines Digital Interaction Intelligence (DII) as “an analytics product that provides a fact-based, technology-driven approach to understanding user interactions across various applications, particularly in business contexts. It captures user actions and metadata from multiple desktops to reconstruct and analyze processes independently of professional services. This technology offers a data-driven approach to process optimization, applicable across different industries and process areas.” 

Capturing DII data and using derived insights is a critical advantage for today’s enterprises. It enables companies to identify where and how work can be improved, drastically improving operational efficiency, which results in top-and-bottom-line savings. In today’s complex enterprises, KYP.ai is a game-changer through a continuously updated AI pipeline. The platform identifies specific use cases where agentic and Generative AI can have a positive business impact. Unlike generic AI, KYP.ai leverages data to build business cases, with a precise ROI across time, resources, and spend.  

“KYP.ai emerged as a Leader and a Star Performer on Everest Group’s Digital Interaction Intelligence Products PEAK Matrix® 2025, owing to its strong vision, enhancements in depth and breadth of product functionalities, investments in AI, and strong YoY growth in its client and revenue base,” said Santhosh Kumar, Practice Director at Everest Group. “Its product’s ease of use and installation, scalability, productivity tracker, quality of insights, and transparent pricing model are some of the key strengths highlighted by its clients.”

KYP.ai has dozens of satisfied customers. For example, Atento identified a 27% potential improvement in operations management, reducing operational cost with KYP.ai insights. Erick Stanley Lopez Rivera, Digital Transformation Leader at Atento and KYP.ai customer, says, “[KYP.ai] simplifies observations about the processes where people interact with the systems. It gives you a good idea of what to focus on and provides insights about things that potentially can be automated or where you can implement AI.” 

Since its establishment in 2018, KYP.ai has gained a significant market share in the fields of process, task, and productivity mining software. Achieving Leader status from the Everest Group reinforces KYP.ai’s ability to realize its vision and deliver exceptional value to clients. 

About KYP.ai

KYP.ai, named with homage to ‘Know Your Path’, is the only AI-driven productivity intelligence solution that continuously captures operational data and identifies how your workforce, processes, and technologies can best work together to achieve peak performance. Using best-in-class process, task, AI, and technology mining, KYP.ai quantifies potential optimizations by their impact to give businesses the exact insights needed to drive transformation.